Frequently Asked Questions
Discover all the answers to your questions about our products, shipping, and more.
Frequently Asked Questions
Yes, we use only high-quality, natural ingredients as the foundation of our perfumes.
To enhance the balance and complexity of each scent, we carefully incorporate a selection of
safe, non-toxic, and skin-friendly aromatic compounds. These additions ensure a harmonious
and long-lasting fragrance experience while maintaining the purity and integrity of our formulations.
Our perfumes are crafted with high-quality ingredients, and the alcohol used in our formulations is derived from plant-based sources. Additionally, we ensure that our production process is cruelty-free and does not involve any animal-derived substances, aligning with ethical and Halal-friendly standards.
As a newly launched brand, we are currently focused on introducing our debut collection, the Chapter One Series, in Indonesia first. This collection has been in development for two years, and we are excited to finally share it with our local audience.
We do have plans to expand our shipping options in the near future, gradually reaching customers in other regions, including but not limited to Southeast Asia, the Middle East, East Asia, Oceania, Europe, and the Americas. Stay tuned for updates as we expand our international availability!
We do have plans to expand our shipping options in the near future, gradually reaching customers in other regions, including but not limited to Southeast Asia, the Middle East, East Asia, Oceania, Europe, and the Americas. Stay tuned for updates as we expand our international availability!
Our perfumes are highly concentrated Extrait de Parfum formulations, with an oil concentration of nearly 25%.
- On skin, the fragrance lasts approximately 6-8 hours, evolving beautifully over time.
- On fabric, the scent lingers even longer, lasting up to 10-12 hours.
- Additionally, our wooden caps are designed to double as natural diffusers. When placed in an open space, they gently release fragrance for 4-6 hours, depending on the environment and usage.
- On skin, the fragrance lasts approximately 6-8 hours, evolving beautifully over time.
- On fabric, the scent lingers even longer, lasting up to 10-12 hours.
- Additionally, our wooden caps are designed to double as natural diffusers. When placed in an open space, they gently release fragrance for 4-6 hours, depending on the environment and usage.
Due to the nature of our products, we do not accept returns or exchanges unless the item is damaged or defective upon arrival.
Keep your perfume in a cool, dark place away from direct sunlight and heat to preserve its quality.
At the moment, we do not offer samples. As we have just launched new products, our philosophy is to create scents that can be seamlessly integrated into your daily life, making Rfum Fragrances easy to carry and wear in all situations.
However, we understand the importance of trying a fragrance before purchasing, and we plan to introduce samples in the future to help you discover the perfect scent for you.
However, we understand the importance of trying a fragrance before purchasing, and we plan to introduce samples in the future to help you discover the perfect scent for you.
We actually use 30ml glass bottles for our perfumes. However, due to manufacturing tolerances in glass bottle production, the natural volatility of perfume, and the space occupied by the spray nozzle, we conducted rigorous scientific testing and found that most bottles in this batch contain 30ml or more. A small percentage may hold around 29ml.
To be fully transparent and ensure that customers never receive less than expected, we have chosen to label our perfumes as 28ml, guaranteeing that the actual volume you receive will always be at least 28ml.
To be fully transparent and ensure that customers never receive less than expected, we have chosen to label our perfumes as 28ml, guaranteeing that the actual volume you receive will always be at least 28ml.
You can reach out to us via email at rufm.official@rfumfragrance.com, and we will respond as soon as possible.